FAQ’s
Rooms
Yes, the rooms have a minibar, however it is empty, if you want an item, inform the reception.
Yes, the rooms have a minibar, however it is empty, if you want an item, inform the reception.
Yes, there is 24-hour room service at an extra cost.
Yes, we can include/place decoration in the room with an extra cost.
We have several options, contact us for more information.
Some, however it is not possible to choose rooms with a balcony on the website or operators, are allocated according to availability at the time.
Check-in is from 3 pm. For early entries, the guest must contact the hotel to check availability. Additional charges may apply.
Check-out is until 11 am. For departures after the stipulated time, the guest must contact the hotel to check availability. Additional charges may apply.
Yes, the reception is open 24h.
At check-in, it is mandatory to present an identification document per guest, including children and babies.
Hotel
No, there are some parks around the hotel but they belong to private entities and at an additional cost. Payment must be made directly with these same entities.The 7 Hotel is located in Rua Áurea, 133-143.
No, there are some parks around the hotel but they belong to private entities and at an additional cost. Payment must be made directly with these same entities.The 7 Hotel is located in Rua Áurea, 133-143.
Yes, our hotel has a space where customers can store their luggage before check-in and after check-out.
However, our partner lugg it collects and delivers your luggage wherever you want (extra cost).
Yes, there are 2 elevators.
Yes, there is Wi-Fi service throughout the hotel.
Yes, there are lobby and public spaces in the hotel.
You can book various activities at reception. Our employees are ready to help in any situation.
Yes. After making the reservation, all customers who provided email contact will receive instructions via email on how to pre-check-in, within a period of less than 7 days.
If you do not do so, 1 day before check-in, we suggest that you perform a pre-check-in via email. In this way, it is possible for you to fill in the data of all guests and thus speed up their reception at our hotel.
Hygiene and Safety
Yes, this hotel received the “Clean & Safe” Seal from Turismo de Portugal, which certifies compliance with the recommendations of the Directorate-General for Health.
Yes, this hotel received the “Clean & Safe” Seal from Turismo de Portugal, which certifies compliance with the recommendations of the Directorate-General for Health.
Various procedures have been implemented to ensure safety and hygiene at the hotel. For more information see our information page here.
Yes, at The 7 Hotel we have a strict disinfection policy. Every 6 months we carry out disinfection with an external specialized company in order to guarantee our Hygiene & Safety measures.
In 2022, the 7 Hotel also acquired its own disinfection machines and, we assure that after each check out, our entire team follows a set of strict Hygiene & Safety procedures in order to maintain our quality standards.
Prices and payments
Rates shown are per person.
Rates shown are per person.
Payment methods for reservations made on the site are: credit card.
Yes. This is a city tax, payable at the time of the guest’s stay. The amount is €2 per person/night, up to a maximum of 7 consecutive nights per person/stay.
A credit card is required to guarantee the reservation.
Available payment methods are: Cash, Visa, Mastercard, American Express, JCB, Bank Transfer, Paypal, Mb Way, Cryptocurrency.
Yes, you can pay with a company credit card with debit authorization.
Yes, it is possible to request an invoice on behalf of the company provided prior notice is given.
Breakfast
Breakfast hours are from 07:30 to 10:30 and at the weekend from 07:20 to 11:00.
Breakfast hours are from 07:30 to 10:30 and at the weekend from 07:20 to 11:00.
Yes. However, it is necessary to inform in advance in order to guarantee that we will have a diversified offer.
Yes. However, it is necessary to inform in advance in order to guarantee that we will have a diversified offer.
